Cancellation Policy
Last updated: January 1, 2025
Cancellation by Customer
Full Refund
- Cancellations made 48 hours or more before the scheduled session
- Cancellations due to medical emergencies
Partial Refund
- Cancellations made 24–48 hours before: 50% refund
- Cancellations made less than 24 hours before: No refund
Cancellation by CAMS services
- Full refund will be provided
- Alternative session will be offered where possible
Package Cancellations
- Within 7 days of purchase: Full refund
- After 7 days: Pro-rated refund based on unused sessions
Contact
For cancellation requests, please email bookings@camsservices.co.uk with your booking reference.
