Policies & Legal
Important documents including terms of service, privacy, safeguarding, and refunds.
Legal and safeguarding
CAMS policies and legal documents
CAMS services Ltd maintains clear, accessible policies so families, schools, and commissioning teams understand how we handle data, safeguarding, cancellations, cookies, payments, transport, and pick-up arrangements. Our documents follow UK requirements including GDPR, safeguarding statutory guidance, and consumer rights for service bookings.
Each policy below explains what you can expect when you refer a child, book an intervention package, or work with our mentors and chaperones. We review documents regularly and publish updates on this page.
Our policies
CAMS services Ltd maintains clear, accessible policies so families, schools, and commissioning teams understand how we handle data, safeguarding, cancellations, cookies, and payments. Our documents follow UK compliance requirements including GDPR, safeguarding statutory guidance, and consumer rights for service bookings. Select a policy below to read the full text. For questions about how a policy applies to your referral or package, contact info@camsservices.co.uk and we will direct you to the right team member.
- Cancellation PolicyTerms and conditions for cancelling bookings and services.
- Cookie PolicyHow we use cookies and similar technologies on our website.
- Payment and Refund PolicyPayment methods, processing, and refund procedures.
- Pick Up and Drop Off ProcedureSafeguarding-led collection, handover, and drop-off standards for school runs and commissioned transport.
- Privacy PolicyHow we collect, use, and protect your personal information.
- Safeguarding PolicyOur commitment to protecting children and vulnerable individuals.
- Terms of ServiceTerms and conditions for using our services.
- Transport and Chaperone PolicyHow CAMS delivers safe, person-centred transport and chaperone services for education, contact, and community access.
